Terms of Service
Last Updated: August 26, 2026
1. Scope of Service
AM Tech Hub provides custom software engineering products, cloud architecture deployment models, and SaaS ecosystem software (such as HRMS and Payroll platforms) to enterprise clients subject to these terms.
2. Service Level Agreement (SLA)
Our standard service level availability targets 99.99% system uptime for active hosting modules. Critical issue tickets log immediate response actions within 15 minutes as defined in corporate account contracts.
3. Subscription & Payments
SaaS module usage relies on agreed monthly/annual billing options. Account suspensions execute if accounts display past-due bills beyond a 30-day grace period.
4. Customer Auditing & Logs
Users agree not to disrupt or tamper with transaction verification channels or database nodes. We register and log system mutations and administrative records for SOC2 reporting compliance tracks.
5. Term Termination
Clients can terminate service plans with 30-day notice letters. Upon termination, tenant schemas run automated purge runs following our standard GDPR logical schema teardown protocol.